Privacy & Communications Policy

Effective Date: January 7, 2026

This Privacy & Communications Policy describes how Gharibian Law, APC (“we,” “our,” “us,” or the “Firm”)
collects, uses, discloses, and protects information when you visit our website, contact us, or interact with our ads.
It also explains your California privacy rights and our messaging (SMS/email) practices.

Firm Contact Information

Gharibian Law, APC
101 North Brand Blvd., Suite 1970
Glendale, CA 91203
Email: info@gharibianlaw.com

1) Information We Collect

A. Information You Provide

When you submit a form, call, text, email, or otherwise contact us, we may collect:

• Identifiers such as your name, email address, phone number, and mailing address (if provided)
• Information you submit about your matter, including a brief case description
• Information about injuries or health-related impacts (if you choose to provide it)
• Scheduling or consultation-related details

B. Information Collected Automatically

When you browse our site, we (and our service providers) may automatically collect:

• IP address and approximate location (derived from IP)
• Device, browser, and operating system information
• Pages viewed, clicks, time spent, and referring/exit pages
• Advertising/analytics identifiers and cookie data

C. Sensitive Personal Information (California)

If you provide injury, health-related, or similar details, this may be treated as “Sensitive Personal Information”
under the California Privacy Rights Act (“CPRA”). We do not ask for medical records through the website.

2) Cookies, Pixels, Analytics, and Session Recording

We use cookies and similar technologies for website functionality, analytics, marketing, and fraud/security purposes.
Depending on your browser settings and other factors, these technologies may collect or access information on your device.

Tools We Use

• Google Analytics (GA4) to understand website usage and improve content
• Google Ads conversion tracking to measure ad performance
• Meta Pixel (Facebook/Instagram) to measure performance and support retargeting
• Microsoft Clarity to help us understand user interactions (e.g., heatmaps/session replays)
• CallRail for call tracking and attribution; calls may be recorded where permitted by law
• GoHighLevel for CRM, intake workflows, and communications automation

Your Choices

• You can control cookies through your browser settings (block/delete cookies).
• Blocking some cookies may affect site functionality.
• For targeted advertising, you may also use platform-level controls (e.g., Google/Meta ad preference settings).

3) How We Use Information

We may use the information we collect to:

• Respond to your inquiry and communicate with you
• Evaluate whether we may be able to assist with your legal matter
• Schedule consultations and provide customer support
• Provide legal services if you become a client (under a signed engagement agreement)
• Operate, maintain, secure, and improve our website and services
• Measure advertising performance and improve our marketing
• Detect and prevent fraud, abuse, or security incidents
• Comply with legal and professional obligations

4) How We Disclose Information

We do not sell your personal information. We may disclose information in the following situations:

A. Service Providers

We may share information with vendors that perform services on our behalf (for example: analytics, advertising,
CRM and communications tools, call tracking, and hosting). These providers are permitted to use information only
to provide services to us (subject to contracts and applicable law).

B. Advertising and “Sharing” for Cross-Context Behavioral Advertising (California)

We may use advertising platforms such as Google and Meta to show ads to people who have visited our site or interacted
with our ads. Under CPRA, disclosing certain identifiers for targeted advertising may be considered “sharing” for
cross-context behavioral advertising.

C. Legal, Safety, and Business Transfers

We may disclose information to comply with law, protect rights and safety, respond to lawful requests,
or in connection with a merger, acquisition, or asset sale.

5) Data Retention

We retain information only as long as reasonably necessary for the purposes described in this policy, and as required by
law, insurance, and professional responsibilities. If you become a client, information may be retained as part of your
client file consistent with legal and professional obligations.

6) California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have the right to:

• Know what personal information we collect, use, disclose, and share
• Access specific pieces of personal information
• Delete personal information (subject to legal exceptions)
• Correct inaccurate personal information
• Opt out of the sale or sharing of personal information (we do not sell; “sharing” may apply for targeted ads)
• Limit the use/disclosure of Sensitive Personal Information
• Not be discriminated against for exercising your rights

Do Not Sell or Share

We do not sell personal information. If you would like to opt out of “sharing” for targeted advertising,
submit a request using the method below.

Limit Use of Sensitive Personal Information

We use Sensitive Personal Information only as necessary to respond to your inquiry, evaluate your matter,
provide services if you retain us, and comply with legal/professional obligations. You may request that we limit this use.

How to Submit a Privacy Request

Email us at info@gharibianlaw.com with the subject line indicating your request
(e.g., “Access Request,” “Delete Request,” “Correct Request,” “Opt Out of Sharing,” or “Limit Sensitive PI”).

To help us process your request, please include your name, the email/phone you used to contact us,
and sufficient information for us to verify your identity. We may request additional information for verification.

7) Communications Consent & Messaging Policy (SMS/Email)

Consent to Contact

By providing your phone number and/or email address to the Firm (including through this website),
you consent to receive communications from us, which may include calls, texts (SMS/MMS), and emails, for purposes such as:
responding to your inquiry, scheduling, follow-up, intake, client communications, case updates, and marketing.

Communications may be sent using automated technology. Your consent is not a condition of retaining our services.

Message Frequency & Rates

Message frequency may vary. Standard message and data rates may apply based on your carrier plan.

Opt-Out

• SMS: Reply STOP to any text message to opt out. You may receive a final confirmation message.
• Email: Use an “unsubscribe” link in marketing emails where available, or email us to request removal.

Help

Reply HELP to a text message or email info@gharibianlaw.com for assistance.

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

8) No Attorney-Client Relationship & Confidentiality Notice

Visiting this site, submitting a form, sending us a message, or contacting us does not create an attorney-client relationship.
An attorney-client relationship is formed only through a signed written agreement.

Do not send sensitive or confidential information through the website unless and until an attorney-client relationship is established.
Although we take reasonable measures to protect information, internet transmissions are not guaranteed to be secure.

9) Changes to This Policy

We may update this policy from time to time. If we make changes, we will post the updated policy here and revise the effective date.